
Explain the garden levels before choosing a panel
If your Archway garden has a slope, steps or a raised terrace, start with that information. The same nominal fence height can look different from either side of a change in level. Explain where you need privacy and where a clear boundary is sufficient. A photograph along the run can help show how the ground changes between its ends.
Ask how the proposed fence would follow the layout. An arrangement that looks straightforward in a product photograph may need a different treatment at a corner or a step. Do not assume that a fence is intended to hold back soil; explain any raised ground or existing retaining structure separately.
New fencing and replacement runs
For a new installation, mark the proposed line and identify the sections you are authorised to alter. For a replacement, describe which panels and posts should be removed and which you would prefer to retain. The fence styles guide offers a starting point for comparing closeboard, overlap and more open options such as picket or slatted fencing.
Think about the whole run rather than one isolated panel. A retained section, shed wall or gate opening may affect the finished arrangement. If consistency matters more than retaining individual components, make that priority clear when you request the quotation.
A leaning post needs more than a cosmetic answer
Movement at a support can affect several adjoining panels. Tell us whether the fence leans continuously or whether the problem is concentrated at one post. Our fence repairs service can be used for post and panel enquiries, with the actual condition determining the appropriate repair scope.
Do not push on the fence to demonstrate movement or remove boards to expose a connection. Describe what you can see from a safe position. If earlier repairs have been made, explain them where known. That context is more useful than guessing the cause or requesting a particular repair before the fence has been assessed.
Keep garden access usable
Steps, narrow side passages and changes in direction need to be included in the access description. Explain where materials would enter the property and whether the route crosses a shared space. If gates have different key holders, identify the person responsible for making the full route available.
Mention bins, bicycles and other items that normally occupy the passage. Agree who will move them and what needs to remain accessible during the work. Where a route is essential for residents, explain that before scheduling so it can be considered alongside the installation method and removal arrangements.
Compare the complete Archway fencing scope
A quotation should make clear whether it covers a targeted repair, a replacement section or a full run. Check the proposed posts, panels and any gravel boards, as well as removal and disposal. Our fencing costs guide explains why a quoted panel price does not describe the cost of a complete installed boundary.
If you want alternatives, ask for each option to be set out separately. Confirm how nearby paving and planting will be treated and whether any preparation is required beforehand. Call 020 3797 3058 or email [email protected] with your Archway postcode. You can also request a free quote online, including optional photographs and the decisions you would like help making.
Frequently asked questions
Can you install fencing where garden levels change?
Explain the levels and provide photographs if available. The proposed layout and supports need to be assessed for the actual site.
Will the fence retain soil from a raised bed?
Do not assume it will. Identify any soil-retaining requirement separately so the fence is not specified on an incorrect assumption.
Can one post be repaired while the panels stay?
That can be considered, but the condition and suitability of the surrounding panels and fixings determine what can safely be retained.
What should I include in an Archway enquiry?
Give your postcode, approximate run length, visible damage, changes in level and the route to the garden. Say whether you prefer repair or replacement.